Mbale City has embarked on a transformative journey towards modernizing tax collection and administration processes. Spearheaded by the deployment of a pioneering local government revenue management and information system, coupled with comprehensive training initiatives, the city's officers are poised to revolutionize governance practices and enhance service delivery to citizens.

Under the auspices of a pre-existing contract between Tucksee and the Ministry of Local Government, the rollout of the revenue management system in Mbale City represents a significant milestone in the ongoing efforts to address challenges related to tax collection inefficiencies and administrative bottlenecks.

In addition to the implementation of the system itself, Tucksee facilitated a series of training sessions for tax officers at the headquarters, equipping them with the requisite skills and knowledge to effectively utilize the new system. Through hands-on workshops and personalized instruction, officers were guided through the functionalities of the system, best practices in tax administration, and strategies for maximizing its potential impact.

Furthermore, recognizing the importance of providing adequate infrastructure to support the system's operation, Tucksee also supplied computer equipment to Mbale City officers, ensuring they had the necessary tools to carry out their duties efficiently and effectively.

The combination of innovative technology, comprehensive training, and state-of-the-art equipment has empowered Mbale City officers to embrace change, adopt new methodologies, and optimize tax collection processes for the benefit of the community. In the words of John Rex Achila, the Resident City Commissioner of Mbale City;

The E-LogRev system will guarantee a lot of avenues, like the security of the funds collected. It shows clearly that the money will be moving through the system from the taxpayer to the accounts of the city.

With local government officers fully equipped and empowered, Mbale City is poised to embark on a new era of governance excellence, characterized by transparency, efficiency, and citizen-centric service delivery. As Mbale City continues its journey toward digital transformation, Tucksee remains committed to supporting its efforts and those of other local governments across the country. By leveraging technology, training, and infrastructure support, Tucksee aims to foster sustainable growth, accountability, and prosperity in communities nationwide.